Gain expert insight into resolving common Aloha POS issues with precision. This resource centralizes troubleshooting protocols, technical training, and diagnostic workflows to empower your team and minimize downtime.
Making configuration changes in Aloha without proper guidance can lead to unexpected system behavior, menu issues, or data loss. If you’re unsure — or just want a second opinion — our support team is always here to help. Don’t risk turning a small fix into a bigger problem.
Looking to make a change in your Aloha system or just trying to figure something out? NCR’s Configuration Center Helper makes it easy — search for any keyword and get the answers you need fast. Click here
Prefer videos? You're in luck — we’ve got another resource for you. Click here
Need step-by-step instructions? We’ve got you covered. Browse our collection of documented guides designed to walk you through each task from start to finish — whether you're troubleshooting, configuring, or completing daily procedures in Aloha POS. Click here
Before continuing, we strongly recommend calling our support desk. Some hardware troubleshooting steps—especially with BOH servers, terminals, or cabling—can result in data loss, communication issues, or system downtime if done incorrectly.
You've chosen to proceed on your own, so we’ve provided some basic troubleshooting information to assist you. Click here
Please remember: if your equipment is under NCR warranty, a replacement can often be delivered as early as the next day.
